Cloud Storage

The Cloud Storage tab is where every file your studio has already delivered to clients lives: mixes, masters, stems, session photos, signed contracts, whatever. It’s a one-way street — the studio uploads, the client downloads. The client can’t send anything back through here.

Where it lives

Studio Hub → Cloud Storage. It’s always the last tab in the menu, right at the end, after Work History. Direct address: /studio/hub?tab=client_files.

The header reads Cloud Storage, with a summary underneath: “Files delivered to your clients · 12 sessions · 4.3 GB used”.

Studio-only tab — and your team sees it too

Freelancer profiles don’t see this tab; freelancer storage is a different screen. This is the physical studio side. And it’s not owner-only: anyone on your team with the Staff role can open it.

Uploading doesn’t happen here

This is the part that trips people up, so let’s be clear: the Cloud Storage tab is read-only management. It lists, downloads, copies links and deletes. There’s nowhere to drop a file in here.

You upload the file inside the session, in the Attachments for the client section, which lives in two places:

Your studio	Where to upload
With POS	In the POS, under Attachments for the client — and also on the checkout screen.
Without POS (Underground)	On the dashboard, click the session to open its detail popup. The section is in there.

That’s where you’ll find the “Drag a file or click to upload” box, with the hint “No size limit · studio uploads only”. You can pick several at once — they upload one after another, with a progress bar.

You can only upload while the session is running or after it’s done

The upload box only shows up when the booking is checked in or completed. In any other status it disappears and you get “Upload unavailable in this status — history is read-only.” Files already there stay listed and you can still download them. For a cancelled session, the server refuses outright.

The screen nudges you with the right hint for the moment: once checked in, “Send files during the session”. Once the gig is completed, “Attach the final deliverables”.

How the client finds out

Here’s the catch: uploading a file notifies nobody. The upload is silent. The client gets notified once, and how depends on your studio:

Your studio	How the client gets notified
With POS	Automatic: it fires on check-out, once payment is confirmed. Fires only once, and only if the session actually has attachments.
Without POS (Underground)	Manual: the Send files to client button, which only appears when the gig is completed and has at least one file attached.

The manual button asks for confirmation — “Send the download link to the client by email and WhatsApp?” — and confirms with “Client notified by email and WhatsApp.”

No POS means no automatic notice

The automatic trigger lives inside the POS check-out. If your studio doesn’t have a POS, the client only finds out if you click “Send files to client” — and that button only appears once the gig is completed. Uploaded a file while the session was checked in and never completed the gig? The client is never notified and the file just sits there. The screen says “the client is notified at check-out”, but that check-out is the POS one — which you don’t have. Complete the gig and click the button.

Email always; WhatsApp only when the conversation is open

Email is the guaranteed channel. WhatsApp only goes out if the conversation with that client is inside the 24-hour window — outside it, WhatsApp simply doesn’t send, even though the on-screen message says “email and WhatsApp”. If it’s been a while since that client talked to you, count on the email.

The link they get is short and secure, and opens the file page for that session — no password, no extra signup.

The table: one block per session

The core of the tab is the Files by session table, with a “{n} files” pill next to it. Each row is one session, not one file. It shows:

• The client name in bold and the session’s FMG-… ref, with the date.
• How many files that session has and the combined size of the block.
• A type badge: POS (purple) for a session that went through the POS, or Booking (Underground) (grey) for one that didn’t.
• The copy link button.

Click the row and it expands, showing each file with its name, size and two icons: Download and Delete. Click again to collapse.

The columns are Session · Size · Type (plus the button column), and sessions are listed newest first.

Up top there’s the “Search by client, session or file…” box — it filters on all three: client name, session ref and file name. Nothing found and it says “No files found for this search.” And if you haven’t delivered anything to anyone yet: “You haven’t delivered files to any client yet.”

The nameless “Client”

If the booking was a loose walk-in with no registered client, the row just shows “Client”. That’s normal — it’s a session with nobody attached to it.

The storage quota

At the top of the tab there’s the Storage Quota card, with “{used} used of {limit}”, the bar, and the big percentage on the right. The bar is teal day to day and turns orange/red above 90%, along with the warning:

Heads up: you’re approaching your storage limit. Delete old files to free up space.

The limit comes from your plan:

Plan	Quota
Underground (free)	2 GB
Indie	300 GB
Professional	1 TB (1024 GB)

The bar is a gauge, not a gate

Studio uploads are not blocked when the bar fills up. It hits 100%, turns red, the warning shows — and you can still upload. Treat the warning for what it is: a reminder to clean house before it gets messy.

The number doesn’t count everything you’ve got up there

“Used” adds up files delivered to clients + generated reports. The receipts you attach to Expenses take up space and aren’t counted here. So the percentage you see is the floor, not the total.

The “Reports” group

If you generate reports, a Reports group shows up at the top of the table, with a REPORTS badge and its own download and delete buttons per report. They eat the same quota as client files — deleting one frees up space, and the app says so in the confirm: “Delete this report? It frees up space in your quota.”

That group is the only thing in the tab behind a lock: it only appears for the studio owner (Manager) on the Professional plan. If you’re not Pro — or if you’re Staff — it just doesn’t show up, with no error message. Everything else in the tab works the same on any plan.

”copy link”: the session’s download link

The copy link button on the session row generates the download link and drops it straight into your clipboard — paste it into WhatsApp, email, wherever. It confirms with “Download link copied!”. Click it as many times as you want: it’s always the same link, it doesn’t keep minting new ones.

A walk-in with no account can’t get a link

To generate the download link, the client needs an account on the platform. If the session was a walk-in from someone with no signup, the button fails and shows only a generic “Failed to generate the link.” — no explanation. That’s the explanation. Register the client on the session and try again.

What the client sees

The link opens a clean page with your studio’s logo and name, the line “has sent your project files” and the row “Session FMG-… · 3 file(s)”. Each file has a Download button, and when there’s more than one you also get Download all files, which builds a zip on the fly. In the footer: “Secure link · access without a password”.

If the link is dead or expired, they see “Files unavailable” — “The link expired or you don’t have access to this session.”

The zip caps at 1 GB

“Download all” needs at least 2 files, and if the total goes over ~1 GB the app says “Files too large to zip — downloading individually.” and pulls them one by one. Works the same, just not packaged.

Deleting a file

Click the Delete icon on the file row. The browser asks “Delete this file permanently?” — and it means it.

No trash bin, no undo

Deleting here really deletes, right away, from storage. There’s no trash bin and no undo. If the client might still need that file, think twice before clicking.

The quota bar doesn’t refresh on its own after a delete

Deleted a client file? The row disappears from the table, but the quota bar, the percentage and the “used” figure stay frozen where they were. Reload the page and the numbers line up. (This doesn’t happen with reports — there the bar updates immediately.)

What this tab doesn’t do

So you don’t waste time looking:

• It doesn’t upload. No upload box here. Uploading happens in the POS or in the booking popup.
• It’s not a chat. One-way only: the client can’t send you files through it.
• It doesn’t rename, move or create folders. Grouping by session is automatic and you can’t change it.
• No pagination, no date filter. It lists everything at once — search is your tool for finding things.
• No studio picker. If you own more than one studio, this tab only shows the first one.
• It doesn’t block you at the limit. As covered above: the quota here measures, it doesn’t gate.

Attachments stay editable after the session is completed

Everywhere else in FindMyGig, a completed session is a locked session — you can’t touch anything. Attachments are the exception: you can still upload, download and delete files on an already-completed session. That’s on purpose, so you can deliver the mix days after the recording.

Don’t save the download URL

Direct download links are temporary for security (they last a few seconds). Copying the URL from your browser’s address bar and saving it in a notes app won’t work — it dies. What you save and resend is the session link, the one from the “copy link” button.

Related

• Your studio customers
• Expenses
• Reports
• Team and roles
• Plans and pricing
• Your storage (Freelancer)