Using the Workspace

The Workspace is where all the work happens: a place just for you and the client to track the project, from start to final payment.

The header

At the top you’ll see the project’s #FMG reference and the client’s name. Each project has its own unique reference — use it to stay organized.

The project flow

The project goes through clear stages:

1. Deposit — you click Request Deposit. The default is 50% of the total, but the percentage is configurable per gig. The client receives the payment link; once they pay, the project becomes In Progress and you get started.
2. In progress — log expenses and the crew involved. Everything stays transparent for the client.
3. Final payment — all done? Click Request final payment. The amount already accounts for balance + expenses + crew.
4. Completed — once the client pays the final amount, the project becomes Completed and is locked: nothing more can be changed, and it’s saved to the history.

Why split payment?

The deposit protects you (it guarantees the start of the work) and the final payment protects the client (they release the rest once they receive the result).

Talking to the client

The Workspace has a built-in chat — that’s where you and the client sort everything out, without having to jump to WhatsApp or email on the side. Every file, payment request, and tweak shows up as a card in the middle of the conversation, so it all stays in one place.

The best part: you don’t need to keep the tab open. When you send a message in the chat, the client gets it on WhatsApp right away, with the message text — and they can reply right there by typing: the reply lands straight in the project thread, not a bot. It works both ways. If the conversation is active (you’ve exchanged messages in the last few hours) the alert goes as a normal message; if it’s been a while, it goes as a nudge pulling them back to the Workspace.

And the moments that matter — requesting files, charging the deposit, charging the final payment, delivering the result — go out by email and WhatsApp at the same time, always with a direct link for the client to act on. You don’t send anything by hand.

The client needs a phone number on file

The WhatsApp nudge only goes out if the client has a phone number on their profile. Without one, they still see everything inside the Workspace — they just don’t get the WhatsApp ping (email still covers the moments that matter).

Audio work? Track Review

When the service is audio (mix, master, editing, production), the Workspace shows Track Review: the client listens to the preview in the player, leaves time-stamped recalls, and approves right there. Approval unlocks the final charge and, once paid, the high-res files (WAV/stems) unlock.

• Track Review — versions, recalls, replies, and multi-track projects.
• Project Files & escrow — the player, files held in escrow, and what downloads when.

Secure payment

The payment links are generated by FindMyGig itself, and the client receives them by email and WhatsApp. You don’t need to send anything manually.

Paid outside the app? Mark it

If the client paid you directly (PIX in hand, cash), use Mark as paid externally on the payment. The app cancels the gateway charge (so no one pays twice) and records the payment in the history.

Completed project = locked

After it’s Completed, the project no longer accepts edits (expenses, crew, receipts). Double-check everything before requesting the final payment.

Still have workspace questions?

Message our AI Support on WhatsApp — it knows the whole platform and answers instantly, any day, any time. 🤖

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Next steps

• Track Review
• Project Files & escrow
• Withdrawing your money (PIX)