Delivering your work (digital production)

If you’re in digital production — producer, mixer, beatmaker, mastering — this is where the real work happens. Your gig’s Workspace is where you request the client’s files, charge the deposit, upload the preview, get the sign-off, and only then release the final hi-res files. This article covers the digital slice: the key trick is the escrow (MP3 preview before payment, WAV/hi-res only after) and revisions.

The Workspace basics live in the general article

Deposit, final payment, project locked on completion, automatic payment links — all of that is the same for everyone and lives in Using the Workspace. Here I focus only on what’s specific to delivering digital files. If you’re stage crew or run a physical studio, your Workspace is a different one (no review, no MP3 escrow).

How to reach the Workspace

Your digital-production dashboard is a calendar (without the sidebar the stage folks get). Click the gig and, in the little window that opens, hit Acessar workspace — or, with the gig selected, just Enter. The first time, the app runs a quick check-in before dropping you into the work screen.

The layout

The screen splits into two columns:

• Left — Thread do Projeto. The chat with the client. Send messages, get feedback, and every important event (file request, deposit, revision, payment) shows up as a card here in the conversation. When it’s empty it says “Nenhuma mensagem ainda. Inicie a conversa!”.
• Right — Livro de Débitos + Resumo do Pedido + the upload zone. The Livro de Débitos shows Valor Total do Projeto, Depósito Pago and Saldo Restante.

Below the two columns are the Arquivos do Projeto (the list of everything uploaded, which opens and closes) and the payment history. The screen refreshes on its own every 5 seconds while the project is active — a payment, an approval, a new upload all show instantly, no F5 needed.

The delivery path, start to finish

1. (Optional) Request the client’s source files

Need the stems, the project, a reference? Click Solicitar Arquivos do Projeto. The app generates a secure upload link (which expires in 15 minutes), posts a card in the thread, and notifies the client by email and WhatsApp. Toast: “Arquivos do projeto solicitados via Magic Link.”

On the client’s side a purple card appears (Arquivos do Projeto Solicitados / Link de Envio Seguro Enviado) with an Enviar Arquivos Agora button. Whatever they upload lands in the list as a source file, and you download it no problem.

Click away — it’s just a request

This button does exactly what it says: asks the client for files, nothing else. It never changes the gig’s status and never spends a revision — it works in Aguardando arquivos, Aguardando depósito and Em andamento (need an extra reference mid-project? go ahead). From the review stage on it disappears, because the ball is with the client. Only one thing moves the project to Em revisão: you uploading the MP3 preview.

2. Charge the deposit

Click Solicitar Depósito. The client gets the checkout link (Pagar Agora (PIX ou Cartão)), and once they pay, the gig becomes Em andamento and you get going.

You need a verified wallet to charge

Without a verified wallet/identity, the button blocks with the warning “Você precisa verificar sua Identidade e Carteira antes de solicitar pagamentos.” and a shortcut Ir para Carteira. Sort that out first in Setting up your wallet.

What if the client has no CPF on file?

No problem — the charge is held and the CPF/CNPJ is asked of the client at payment time, inside their own checkout. You never see the client’s document.

3. Upload the preview as MP3

Drag your files into the Enviar Arquivos do Projeto zone (or click to pick them). The upload goes straight from your browser to the cloud — the bar shows “Enviando diretamente para a nuvem…” and at the end you get “N arquivo(s) enviado(s) com sucesso.”.

Here’s the rule that protects the money:

Before the final payment, the preview is MP3 ONLY

Until the client has paid the final amount, the app only accepts .mp3 as a deliverable. If you try to upload .wav, .zip or anything else, it refuses: “Você deve enviar um arquivo .mp3 nesta etapa. Arquivos em alta resolução (.wav, .zip, etc) só podem ser enviados após a aprovação do cliente e o pagamento final.” It’s by design: the MP3 preview lets the client listen and approve, but the good material stays locked until they pay.

The first MP3 you upload with the gig Em andamento moves the project to Em revisão and notifies the client by email and WhatsApp (with the approve / request-changes buttons). Uploading extra MP3s after that (a new version, a tweak) doesn’t re-notify — it just sits quietly in the list. And delivering never spends a revision: the revision counter only counts the client’s change requests.

4. The client reviews

With the gig Em revisão, it’s the client’s turn. Only they see the action bar (Revisar Entregáveis), and they have two paths:

• Aprovar e desbloquear arquivos finais → the gig goes to Aguardando pagamento final and the final charge fires on its own.
• Solicitar revisões → they write the feedback (required), the gig goes back to Em andamento, and a 📝 Revisão Solicitada card drops into the thread, with a push to your app.

You don’t approve for yourself

On your side there’s no approve button and no request-revision button — that’s the client’s action. You watch the thread and the status, and you respond by uploading a new MP3 when they ask for a change. Until the client acts, the gig stays in Em revisão.

5. Revisions have a cap

Each project has a revision limit (the default is 3), and the counter counts the client’s change requests — whether they ask on the site or via the WhatsApp button, it counts once. When the client hits the cap, the revision request is refused: “Número máximo de revisões (3) atingido. Entre em contato com o suporte ou compre revisões adicionais.” Each accepted revision loops back to step 3 — you upload a new MP3 with the fix (uploading the new version does not spend another revision).

You can’t “buy revisions” in the app yet

The message mentions buying additional revisions, but today that’s an off-app / support arrangement — there’s no purchase button wired in here. Nail down the revision scope in the Deal Memo up front so you don’t get stuck mid-project.

6. Release the final files and charge the rest

With the gig in Aguardando pagamento final, the MP3 lock lifts: now you upload the WAV, the ZIP, the hi-res — any format. The final charge either already fired on approval, or you click Solicitar Pagamento Final in the Livro de Débitos (this also needs a verified wallet). The amount comes out right: balance + extras + expenses, minus what the client already paid.

A pending extra service blocks the final payment

If you sent an extra-service request and the client hasn’t approved or declined it yet, the final-payment button won’t let you close. Clear the pending ones first. And the reverse holds too: once the final payment has been requested, you can no longer add new services — the amount is frozen.

7. Completed

When the final payment lands, the gig becomes Concluído, goes into the history, and locks for good — no more uploading, deleting, or charging. And that’s the moment the hi-res final files unlock for the client to download.

The escrow: preview (MP3) vs final (WAV)

This is the magic that protects your work. What the client can download depends on the format and the status:

File	When the client can download
MP3 preview	Released before payment, just so they can listen and approve.
Final (.wav / .zip / hi-res)	Locked until the gig is Concluído (i.e., until the final payment lands).
Any deliverable	Blocked while there’s a pending payment (deposit or final).

In the Arquivos do Projeto list, a still-locked final shows the client a yellow padlock (Arquivo Bloqueado em Custódia); if they try to download, they get the toast “Este entregável está bloqueado. Conclua o pagamento final para baixá-lo.”. You, the gig owner, download everything — your files and the ones the client sent — with no lock.

This is why you deliver the MP3 first

The client hears the preview, approves, pays — and only then gets the master in hi-res. Nobody walks off with your WAV without paying. You don’t have to do anything special: uploading an MP3 in the right phase turns the escrow on by itself.

Extra tools in the Workspace

• Adicionar Serviço (upsell). Need to charge for something extra mid-project? Adicionar Serviço sends the client a request to approve before it goes into the total. Toast: “Serviço extra solicitado com sucesso! Cliente notificado via WhatsApp.” Until they approve, the item stays Aguardando aprovação and holds the final payment.
• Marcar como Pago Externamente. Got paid outside the app (PIX by hand, Wise)? Log the payment manually with a note and the status advances (deposit → Em andamento, or final → Concluído). No fee at all — your subscription already covers it. One heads-up though: money that doesn’t go through FindMyGig never enters the payment engine, so your Analytics and reports may have gaps.
• One-off payment request. Ad-hoc charges outside the standard flow, which the client approves and pays without messing up the project’s balance.
• The thread. The chat with the client, with optimistic send (“Enviando…”) — arrange a tweak, drop a note, it all stays logged on the gig’s card.

The charge is always in reais

The payment cards have a BRL/USD/EUR switcher, but it’s display-only to give you a rough idea — the actual charge always goes out in BRL. Don’t count on real FX there.

What this Workspace does not do

• It’s digital production only. A crew or physical-studio gig never opens this screen and never goes through “Em revisão”.
• You don’t approve or advance yourself out of review — the client is who unlocks it.
• Charging requires a verified wallet. Without KYC, deposit and final won’t go out.
• Completed is locked. Once it closes, no more upload, edit, or charge.
• You never see the client’s CPF — they type it into their own checkout.

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Related

• Using the Workspace
• Your dashboard
• Your Freelancer Hub
• Your professional storefront
• Cloud storage
• Setting up your wallet
• Withdrawing your money (PIX)